Question 1

Shipping

Accepted Answer

We ship within 3-5 working days of receiving an order. (Please note that shipping time is exceptional on non-working days including Sundays and public holidays)
Thereafter, it will usually take between 1-6 days to reach you depending on your location. We'll send you an email with tracking details when it's on route.

Question 2

Return / Exchange

Accepted Answer

Return
All sales made are final and cannot be refunded or cancelled once payment has been processed and the order is confirmed. We do not accept returns.

Exchange
If you're not happy with the fit of your purchase, we offer exchanges within 3 days of delivery date. Shipping is externally charged ₹125.
Message us with your order id on our whatsapp number for any queries.

Missing/Damaged Product
For any missing or damaged product concerns, an unboxing video is required and will be considered as the only valid proof for a replacement.

Question 3

Warranty

Accepted Answer

As a small business, we’re unable to offer warranties or returns, but your satisfaction means the world to us. 
We’re always here to chat if something isn’t right, send a message on whatsapp or contact us via email.

Cherry Heart Chain

Shipping

Return / Exchange

Warranty

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About Us

Cherry Heart Chain

Shipping

Return / Exchange

Warranty

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Follow us on Instagram

About Us